Training Ava (The AI) for Accurate Information

Objective

To train the AI chatbot Ava to provide accurate information about training, address, pricing, and other specific details for effective client interactions.

Key Steps

  1. Click on the robot icon in the AI chatbot interface.
  2. Select "scrape URL" to add a website for Ava to reference.
  3. Allow time for the FAQs to populate with relevant information for Ava's training.
  4. Clean up the data by exporting it as a CSV and reviewing the content.
  5. Delete unnecessary or incorrect information from the CSV.
  6. Save the updated CSV and import it back into the AI chatbot interface.
  7. Utilize the "add" button to input specific information like addresses or pricing details.
  8. Ensure that Ava is trained on key details that clients may inquire about.

Cautionary Notes

  • Be cautious when deleting information from the CSV to avoid removing critical training data for Ava.
  • Double-check the accuracy of the information added to ensure Ava provides correct responses to clients.

Tips for Efficiency

  • Regularly update Ava's training data to keep the information current and relevant.
  • Utilize the search function to quickly find and add specific details that may not already be in the FAQs.
  • Communicate with the team if there are any questions or issues with training Ava to provide accurate information to clients.
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