How to Send a Group SMS in GrowthMap

Follow these steps to send a group SMS using the Conversations feature in GrowthMap:

Steps to Create a Group SMS

  1. Go to Conversations in your GrowthMap dashboard.
  2. Click Create New Message.
  3. Select Group Message.
  4. Choose your GrowthMap phone number.
  5. Select your participants (Minimum: 2, Maximum: 9).
  6. Click Create Group.
  7. Start messaging your group!

Group Management Notes

  • The participant list is fixed once the group is created.
  • The selected business phone number cannot be changed later.
  • The top bar dropdown shows all group participants.

Important Reminders!

  • Messages will continue to send to the original phone numbers, even if:
    • A contact is deleted or their number is changed.
    • The contact is removed from the CRM.
  • Deleted or updated contacts will be labeled as such in the group.
  • If a contact in the group is marked DND (Do Not Disturb), the group becomes unusable. You must create a new group without the DND contact.
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